Razer services keep failing. | Razer Insider
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Razer services keep failing.

  • September 24, 2020
  • 2 replies
  • 37 views

thakyZ
Firstly I would like to note, that I did check Windows Event Viewer and it is for sure Razer Services, such as Razer Chroma SDK Server, Razer Centeral Service, and THX helper, that either crash or get paused. A couple of days ago I got an update for Razer Synapse 3, and since then all my Razer Peripherals would cut out and my headset would make a popping sound and the default audio device would switch as if there was a new device connected. I checked Windows Event Viewer and saw some errors from Windows Error Reporting on the topic of THXHelper0521.exe. This has really been getting on my nerves and all I want to do is watch videos and play games without my audio and other devices glitching out. I can send over a Windows Event Log file if you give me a secure way to do that.
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2 Replies

  • 1 reply
  • September 24, 2020
Macros also fail after 1 to 10 uses .. macro Keys just stop working it's really annoying if you buy some Features wich won't work afterall due to really Buggy Software

thakyZ
  • Author
  • Insider Mini
  • 10 replies
  • September 25, 2020
I haven't been using macros all that often as they aren't needed in the game I am playing all that much. But I wouldn't be surprised if I am having the same issue. Edit: I can confirm what the first reply said is true, the macros do stop Edit2: I decided to follow this guide: https://mysupport.razer.com/app/answers/detail/a_id/1708 I don't know if it's fully working yet, I am going to give it two days and reply, or edit this reply afterwards. Edit3: So it had been fine for a day and a half, and then there started to be my audio popping again. After some time, the device problems came back despite, no updates since the reinstallation.

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