Razer Care for BlackShark V2 Pro | Razer Insider
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Razer Care for BlackShark V2 Pro

  • October 29, 2020
  • 3 replies
  • 5 views

I’m trying to purchase the BlackShark V2 Pro and I’m not getting the option to purchase Razer Care. Is it not available for this product?
This topic has been closed for replies.

3 Replies

Razer.Caziel
  • I am the Lightbringer
  • October 29, 2020
Poohish
I’m trying to purchase the BlackShark V2 Pro and I’m not getting the option to purchase Razer Care. Is it not available for this product?
It should be. Are you getting any error messages? I'd appreciate it if you can put up a screenshot of what you pop up on your screen so I can point you in the right direction.

  • Author
  • October 29, 2020
I’m not getting any errors, I just can’t find the option to add it in the cart. It offers me the option to add care for the controller I plan to buy, but not the headset. I know that care can be purchased after the fact, but I need to confirm the headset is eligible for coverage and I really prefer to purchase together.

Razer.Caziel
  • I am the Lightbringer
  • October 30, 2020
It is possible that the Razer Care site isn't updated with the new products just yet, especially since there have been a lot of new peripherals in the line-up. But I'm sure you can get Razer Care for the Blackshark V2 Pro. I will be locking the thread, but please shoot me a PM should you need further assistance.