Kraken Kitty Edition disconnects all USBs when I move | Razer Insider
Skip to main content

Kraken Kitty Edition disconnects all USBs when I move

  • October 29, 2020
  • 1 reply
  • 3 views

I've had my Kraken Kitty's since May this year, and for a while now they've been randomly disconnecting all USBs including the headset whenever I move the slightest bit. When I don't move at all it's perfectly fine. I don't know what's going on and it's really stressing me out since I paid so much for these headphones. Please let me know if there's anything I can do! I've tried with and without Synapse, reinstalling synapse, reinstalling realtek audio, everything online. Nothing works. Please let me know if there's anything I can do to help this. Thank you!
This topic has been closed for replies.

1 Reply

Razer.Caziel
  • I am the Lightbringer
  • October 31, 2020
Problems that have anything to do with your movement are highly likely a cable or a port issue. Test the headset on all your USB ports. Send me a message if the problem persists so I can help you further isolate the issue. *Locking the thread to curb the conversation to PMs.