Synapse 2.0 on Mac High Sierra wont detect keyboard | Razer Insider
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Synapse 2.0 on Mac High Sierra wont detect keyboard


Hi! Just got a brand new Huntsman keyboard, but the Synapse 2.0 software wont detect my keyboard. Can someone please help me?
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4 Replies

  • 3 replies
  • November 13, 2020
Hey there, On high sierra all was working, try to unplug and plug few times your devices it should work. if not try this : take all extensions in the /Library/Extensions folder and copy them in a folder on your desktop then delete all extensions in the /Library/Extensions folder. Restart your computer and see if it works, if you have any trouble or some things not working properly you can replace all extensions you copy on your desktop in the /Library/Extensions folder.

  • 3 replies
  • November 13, 2020
Avoid external usb switch, try to plug device directly to your computer if possible.

  • Author
  • 1 reply
  • November 14, 2020
Hi! Thanks for answering. None of the suggestions above helped, but I configured the keyboard on a PC. Still think it is odd that the synapse software does not detect the keyboard. Anyway, thanks for helping out!

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • November 15, 2020
The Razer Huntsman Elite is not supported on Synapse 2.0 for macOS. This is why the app is not detecting the keyboard at all. Click here to check the list of supported devices on Synapse for macOS. PM me if you need help with anything else. *Thread locked.

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