The '7.1 Surround Sound' isn't showing up for my audio devices. Initially when i plugged in the headset and launched the program it did show but I needed to follow the troubleshooter to fix the audio not working. Now the '7.1 Surround Sound' doesn't show up. I thought I disabled it somehow but i can't find it in device manager or sound control panel. I have reinstalled the program (installed again, i'm too scared to completely delete it because I dont know if the activation code will still work). Any help would be appreciated, thank you in advance.
Razer BlackShark V2 X | 7.1 Surround Sound wont activate
The '7.1 Surround Sound' isn't showing up for my audio devices. Initially when i plugged in the headset and launched the program it did show but I needed to follow the troubleshooter to fix the audio not working. Now the '7.1 Surround Sound' doesn't show up. I thought I disabled it somehow but i can't find it in device manager or sound control panel. I have reinstalled the program (installed again, i'm too scared to completely delete it because I dont know if the activation code will still work). Any help would be appreciated, thank you in advance.This topic has been closed for replies.
Hi.I have the same problem too with the Kraken TE. I installed the 7.1 software ... unlocked the code ... but at the next step I cant choose any devices. Also after reinstallation I have the same problem.
any soulutions for this????? my heaphones work but i can't find the right output source in the drop down menu to activate the surround sound -.-
Hello,
I've the same issue with my Razer Kraken 7.1
I'm not able to use this Surround feature. I tried to make any set up but the sound is not coming out from headphones while selecting Speakers 7.1 Surround, but only from the main Realtek output. Any clue ?
Check out the following RAZER support thread
https://insider.razer.com/index.php...to-activate-and-use-7-1-surround-sound.69784/
If the activation code is not working, but you have a valid S/N and product number of your headset, contact the RAZER Support by clicking here
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