[Razer Synapse 3] Instant crash, no logs, no errors. | Razer Insider
Skip to main content

[Razer Synapse 3] Instant crash, no logs, no errors.

P
Hello, since a few days after an update of the Razer Synapse software, it refuses to open. I tried to reinstall, repair, do what it says in the FAQs, and nothing works. I went in search of the logs to C:\\ProgramData\\Razer\\ and only found this: Razer Synapse Service.exe Information 0 ****************************Starting Synapse3 Web Service 3.4.0216.021216**************************** 2019-03-08 10:06:54Z Razer Synapse Service.exe Information 0 Dirty?: True 2019-03-08 10:06:54Z It don't give me much information, with process explorer I can see that the process starts and dies instantly, both the service and the program itself. Where can I get more information about what is happening (¿More logs?)? Or should I debugge the program?
Did this topic help you find an answer to your question?
This topic has been closed for comments

6 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • March 10, 2019
Hello there! Can you send me a PM with the build number of Synapse? Let's continue there.
B
  • BovWOW
  • 1 reply
  • April 3, 2019
Hi. Have you solved the problem? I'm having the same issue, Synapse 3 failed to start on my machine as well.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • April 4, 2019
BovWOW
Hi. Have you solved the problem? I'm having the same issue, Synapse 3 failed to start on my machine as well.
Hello! Please send over the build number of Synapse to me through PM. I'll pick it up from there.
G
PecceG2
Hello, since a few days after an update of the Razer Synapse software, it refuses to open. I tried to reinstall, repair, do what it says in the FAQs, and nothing works. I went in search of the logs to C:\\ProgramData\\Razer\\ and only found this: Razer Synapse Service.exe Information 0 ****************************Starting Synapse3 Web Service 3.4.0216.021216**************************** 2019-03-08 10:06:54Z Razer Synapse Service.exe Information 0 Dirty?: True 2019-03-08 10:06:54Z It don't give me much information, with process explorer I can see that the process starts and dies instantly, both the service and the program itself. Where can I get more information about what is happening (¿More logs?)? Or should I debugge the program?
I have been getting this too and have no idea how to fix it. I would love it if someone could help me with this.
S
  • seebo111
  • 1 reply
  • April 5, 2019
hi guys am having the same issue help me please !
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • April 7, 2019
Galaxyuwu
I have been getting this too and have no idea how to fix it. I would love it if someone could help me with this.
seebo111
hi guys am having the same issue help me please !
Hi guys! Please PM me instead. Make sure to include the version number of Synapse as well as the link to this thread.
CookiesCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings