Razer Synapse 2 + NAGA 2014 Issue

Hello there, its my first time in this forum and im seeking help to understand what is happening to my razer naga 2014. For like 3 months sometimes the scroll wheel side buttons (yea, the mouse scroll can go to right or left as a button) sometimes it just stops and "forgets" the binding it was set on the synpase 2 profile. The cursos freezes for like 0.5s and them the problem begins SO sometimes im playing and during a fight that happens, i have to alt tab, close synpase and open it again for it to come back or unplug and plug the mouse again. I dont know exactly what is causing that. if it was a windows update or a razer synapse update. What i tested so far and the problem persisted - Using it in another computer with razer synapse 2 installed - Opening and cleaning the mice - Reinstalling the drivers of the mouse - Reinstalling the drivers of the USB ports - Reinstalling razer synapse 2 - Installing razer synpase 3 (Not compatible with this mice) - Changing the keybind in razer synapse 2 - Reinstalling windows (yes i did that lol) Nothing that i did was able to fix it. Those buttons on the side of the scrolling wheel are the only ones that are affected by this. Feel free to email me (*Omitted) with any attachments or videos you might think it could help me. Thanks in advance