Razer Viper 8khz not working on system start | Razer Insider
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Razer Viper 8khz not working on system start

  • February 11, 2021
  • 1 reply
  • 56 views
R
Hello, I have an issue with my new Viper 8khz. Whenever I boot my PC after some time, I have to unplug and plug in again my mouse for it to work. A restart of the PC doesn't have this issue, only a cold start after the PC has been off for a while. I have checked my BIOS settings, my USB ports are providing power when the PC is off -> Keyboard is still glowing and I had no issues with Razer Viper Ultimate or any other mouse or keyboard so far. I hope there is a fix for this, because replugging my mouse everytime I start the PC is annoying.
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • February 11, 2021
    The computer may be detecting it as a bootloader device. Does it work in the BIOS, and how does the mouse appear on the Device Manager when it's not working? Please send me the serial number so we can try to update the firmware. *Thread locked to curb the conversation to PMs.
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