Bios Update Killed Trackpad (Razerblade 15" Advanced 2018) | Razer Insider
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Bios Update Killed Trackpad (Razerblade 15" Advanced 2018)

  • March 1, 2021
  • 1 reply
  • 6 views
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Hey guys, i recently purchased a new ssd and battery for my blade and so i had to re-install it from scratch. upon initially setting up the device i had full functionality. i downloaded all available drivers including the latest bios update (2019 dated 1.8 update, my laptop was on 1.5 bios initially) for my laptop. after installing all the drivers and resetting I went through the bios update. since completing the bios update my trackpad has not registered properly as a windows precision touchpad, and does not respond to my touches. it still shows up under devices as "Razer Blade" but it does not respond to any input. i have attempted uninstalling the "Razer Blade" mouse driver and letting it re-install automatically, installing precision drivers i found online through tutorials (these did not function), completely re-installing windows by deleting my partition and then cleanly installing windows, and re-installing available drivers. is there a way to rollback my bios, or force windows to properly recognize my touchpad?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • March 1, 2021
    If an OS reinstall doesn't help, then there's not much that I can do from here. Do send me the serial number of the laptop so I can help you get a recover image. That may just revive your now dead trackpad. *Thread locked to curb the conversation to PMs.
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