Huntsman Elite - Mute Volume Light

Hi there, have the same issue on my blackwidow elite, and, my friend has the same problem on the huntsman elite also...

It appears to be an issue with the latest Synapse update breaking existing functionality with the volume knob behavior. The knob would also increase/decrease in color intensity as you would adjust the volume, now it just remains solid in whatever color effect you have. Several people have reported this in the thread i created in the Razer reddit, and I imagine that countless others are also experiencing this with their device, they just haven't noticed yet. Can we get an official response to this ? Hotfix? Anything? Please upvote this so it can bleep on Razer's radar.

nykspree8
It appears to be an issue with the latest Synapse update breaking existing functionality with the volume knob behavior. The knob would also increase/decrease in color intensity as you would adjust the volume, now it just remains solid in whatever color effect you have. Several people have reported this in the thread i created in the Razer reddit, and I imagine that countless others are also experiencing this with their device, they just haven't noticed yet. Can we get an official response to this ? Hotfix? Anything? Please upvote this so it can bleep on Razer's radar.

I've already chat with razer's support , to let they know, but, they only ask me to do things to my computer, as , show windows version, synapse version... I've done a print os all the things they want and send what i think that is the cause, i have at least 5 friends that have blackwido elite and huntsman elite that didn't work also... Hoppe that the fix it quickly...

Hi there. I have the same issues on my Blackwidow Elite.

We have to wait for razer synapse 3 update, or a patch to resolve this...

I exchanged emails with a Razer customer service rep about this last weekend. They're aware of the issue and it sounds like the driver team will try fix the glitch in an upcoming Synapse update.

Hey everyone! Thanks for creating this thread and for supporting each other. And yes, the Razer Support Team mentioned that our devs are investigating an issue and will create an official fix. There's no ETA yet. I'll ensure to update this thread once I got an update from the team. Feel free to send me a PM or submit a case to our Support Team by clicking this link.

Today i made another test on my Blackwidow Elite Keyboard, i went to: Device menager; Keyboards; Updat controller; Search for controllers in the computer; Allow to choose from a list of drivers available on my computer; Choose Razer Blackwidow Elite; and close the window... The keyboard works fine untill i reboot... The problem it's not on the keyboard... Have anyone try this before???

Green_Eyes_Demon
Today i made another test on my Blackwidow Elite Keyboard, i went to: Device menager; Keyboards; Updat controller; Search for controllers in the computer; Allow to choose from a list of drivers available on my computer; Choose Razer Blackwidow Elite; and close the window... The keyboard works fine untill i reboot... The problem it's not on the keyboard... Have anyone try this before???

I haven't tried that, but while your PC is powered on, if you unplug your keyboard's USB cable from your PC and then plug it back in, it'll do the same thing - the media lights will start changing colors again, like they're supposed to, until you reboot OR you manually lock and unlock your PC (Windows key + L). Ultimately, this is just a little software bug that Razer will need to solve for us.

the_vede_
I haven't tried that, but while your PC is powered on, if you unplug your keyboard's USB cable from your PC and then plug it back in, it'll do the same thing - the media lights will start changing colors again, like they're supposed to, until you reboot OR you manually lock and unlock your PC (Windows key + L). Ultimately, this is just a little software bug that Razer will need to solve for us.

Razer contact me today by email, and said to me that they'll change my keyboard, that they've tested and the keyboards that they've tested have a component that it malfunctioned... I din't think that is keyboard problem...

Green_Eyes_Demon
Razer contact me today by email, and said to me that they'll change my keyboard, that they've tested and the keyboards that they've tested have a component that it malfunctioned... I din't think that is keyboard problem...

Well, please keep us posted on what happens! For what it's worth, I have three different BlackWidow Elite keyboards and all three of them do this same thing. And none of them did it before one of the recent Synapse updates.

the_vede_
Well, please keep us posted on what happens! For what it's worth, I have three different BlackWidow Elite keyboards and all three of them do this same thing. And none of them did it before one of the recent Synapse updates.

I think i'm not gonna exchange mine... As we all can see, and we all agree, the keyboards work fine, something went wrong on the last update... If i change my keyboard, it's garantteed that will work??? I really din't think so... the problem it's not the hardware, but the software...

Just updated Synapse to latest version, mute/ volume wheel seems to be working fine now. However, the following issue still persists. /fn-key-does-not-work-when-creating-global-shortcut.71147/ /razer-synapse-global-keys-problem.70999/

In Germany it seems the 31613 Version is not available by now...

Hey everyone! Did you receive a recent Razer Synapse 3.0 update? Please let me know if it made any changes to your software and peripheral's behavior. Feel free to send me a PM to submit a case to our Support Team.