Synapse recent update broke Yeelight integration | Razer Insider
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Synapse recent update broke Yeelight integration

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I have been using the Yeelight LED strip with Chroma integration for a few months now. Everything was working flawlessly until the recent Synapse 3 update. The LED strip is still being detected in Chroma Studio but has very limited settings. It works with quick effects but no longer supports advance effects like Audio/Screen awareness. Searched around the net and found a few other Yeelight users having the same issue. Anyone else having same issues and have managed to find a solution to this, would appreciate your feedback here.
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    1 person likes this
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      SantiagoDraco
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    11 Replies

    RazerRafner
    We have released a hotfix for this issue. Please update Synapse to receive the update.
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    1 person likes this
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      HaozCrasher
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    RazerRafner
    We have released a hotfix for this issue. Please update Synapse to receive the update.
    Sweet! Thanks for the update.
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    • OfekZa
    • 2 replies
    • March 26, 2021
    Hi, i did installed the latest version of razer synapse and its still not working...i have the same issue only have the quick options and cant edit the light in chroma studio :(. any other solution?
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    Weird, I haven't managed to get the update on Synapse myself...
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    • OfekZa
    • 2 replies
    • March 26, 2021
    mabey the update isnt out yet..
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    OfekZa
    mabey the update isnt out yet..
    hey, I just got the pushed update for me and everything works now. give it a day or two.
    Razer.Speedcr0ss
    OfekZa
    mabey the update isnt out yet..
    It may take up to one week to receive the update as the roll out is staggered. Hey everyone! Please let us know if you're still experiencing issues with Chroma lighting integration.
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    1 person likes this
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      HaozCrasher
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    Razer.Speedcr0ss
    It may take up to one week to receive the update as the roll out is staggered. Hey everyone! Please let us know if you're still experiencing issues with Chroma lighting integration.
    Hey Speedcr0ss, I'm also having issues with the Yeelight Chroma connect app, the device is not showing up on the list and on synapse the Yeelight app is shown, but i have no control of the device. I'm running synapse version: 3.6.430.42101. the Yeelight app version is 1.0.12. Is there any help on this, I'm at wits end I have spent hours trying to make this work with no success.
    Razer.Speedcr0ss
    heatLavenderBluebest764
    Hey Speedcr0ss, I'm also having issues with the Yeelight Chroma connect app, the device is not showing up on the list and on synapse the Yeelight app is shown, but i have no control of the device. I'm running synapse version: 3.6.430.42101. the Yeelight app version is 1.0.12. Is there any help on this, I'm at wits end I have spent hours trying to make this work with no success.
    Hi there! Thanks for sharing. Have you tried resetting Razer Synapse profiles and removing re-adding all the modules which include the Chroma Connect, Chroma Studio, and Chroma Visualizer?
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    Razer.Speedcr0ss
    Hi there! Thanks for sharing. Have you tried resetting Razer Synapse profiles and removing re-adding all the modules which include the Chroma Connect, Chroma Studio, and Chroma Visualizer?
    I couldnt find a location to reset my chroma apps, just reset the hardware on the screenshot you provided. i took some of my own maybe this can help with the situation. I can see the Yeelight App in synapse, but i cant control the led lights. Also in the Yeelight Chroma Connect the LED strip does not show up...I can control it from the phone app and ping the LED lights from the computer...
    Razer.Speedcr0ss
    heatLavenderBluebest764
    I couldnt find a location to reset my chroma apps, just reset the hardware on the screenshot you provided. i took some of my own maybe this can help with the situation. I can see the Yeelight App in synapse, but i cant control the led lights. Also in the Yeelight Chroma Connect the LED strip does not show up...I can control it from the phone app and ping the LED lights from the computer...
    Thanks for letting me know. Please save your Razer Synapse logs first, then proceed with clean reinstalling the Razer Synapse from this link. Should the issue persists, please submit a case to our Support Team or send me a PM so I can assist you in escalating the issue to the team.
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