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Razer Synapse Failed to Start

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I've had this issue for the last month. I haven't had issues with Cortex. I haven't had any major OS updates. The app was working after the minor updates. I use the black widow elite so I'd like some access to the RGB personalisation but I cant due to this. Help.
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15 Replies

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  • Leous88
  • 2 replies
  • April 8, 2021
same problem...... 1 month ago
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Reinstalling helped for me.
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bytesystemPaleGold622
Reinstalling helped for me.
Didn't help me, I've tried so many things and it still pops up
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Leous88
same problem...... 1 month ago
Actually sucks
S
Anyone manage to fix it? Outside of just reinstalling since that don't work for me?
D
  • Dvk1211
  • 1 reply
  • April 16, 2021
Same issue here reinstalling nothing
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1 person likes this
  • S
    Swegggggggggg
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  • BeliBub
  • 1 reply
  • April 16, 2021
its been about a month now, i think. reinstalling does nothing. update does nothing. keyboard works fine, but cannot use my color profiles or macros. wish they would just fix it already.
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1 person likes this
  • S
    Swegggggggggg
P
  • Phuriosa
  • 1 reply
  • April 16, 2021
Swegggggggggg
J'ai eu ce problème le mois dernier. Je n'ai pas eu de problèmes avec Cortex. Je n'ai pas eu de mises à jour majeures du système d'exploitation. L'application fonctionnait après les mises à jour mineures. J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela. Aider.
hi, sorry for my english i'm french. I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones). Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2 Connect yourself. When it's done reinstall synapse 3: https://www.razer.com/synapse-3 Tell me if it worked for you? Hope to have helped you ...
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Phuriosa
Swegggggggggg
J'ai eu ce problème le mois dernier. Je n'ai pas eu de problèmes avec Cortex. Je n'ai pas eu de mises à jour majeures du système d'exploitation. L'application fonctionnait après les mises à jour mineures. J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela. Aider.
hi, sorry for my english i'm french. I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones). Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2 Connect yourself. When it's done reinstall synapse 3: https://www.razer.com/synapse-3 Tell me if it worked for you? Hope to have helped you ...
I'll give this a go and let everyone know
S
Phuriosa
Swegggggggggg
J'ai eu ce problème le mois dernier. Je n'ai pas eu de problèmes avec Cortex. Je n'ai pas eu de mises à jour majeures du système d'exploitation. L'application fonctionnait après les mises à jour mineures. J'utilise l'élite de la veuve noire, donc j'aimerais avoir accès à la personnalisation RVB, mais je ne peux pas à cause de cela. Aider.
hi, sorry for my english i'm french. I solved the problem on my end. First, uninstall all of Razer, and delete the files on your c drive (ALL files and even hidden ones). Then connect to your personal space on the internet. When it's done install its first: https://www2.razer.com/au-en/synapse-2 Connect yourself. When it's done reinstall synapse 3: https://www.razer.com/synapse-3 Tell me if it worked for you? Hope to have helped you ...
Didnt work
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I'm having this issue as well. i tried the same method as what Phuriosa suggested and didn't work
F
same problem from months ago, and I got a razer laptop, I even cant uninstall synapse.
S
Alright boys and girls. I fixed it. Yeah you read that right I fixed this app. I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode. To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options. then click restart now. press F4 to launch into safe mode. Then restart again and reinstall the app. AND IT WORKED. That's my fix - you guys can let me know if it works for you.
C
  • Caler32
  • 1 reply
  • April 26, 2021
Swegggggggggg
Alright boys and girls. I fixed it. Yeah you read that right I fixed this app. I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode. To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options. then click restart now. press F4 to launch into safe mode. Then restart again and reinstall the app. AND IT WORKED. That's my fix - you guys can let me know if it works for you.
Dude totally worked! Don't know what happened or what magic this is; but you saved me hours [and all my profiles/chroma settings]!
J
Swegggggggggg
Alright boys and girls. I fixed it. Yeah you read that right I fixed this app. I uninstalled the app and then restarted my computer. I then restarted my pc in safe mode. To do that, just hold shift and press restart in your windows. This will then take you to a different screen after it reboots. Click troubleshoot > advanced settings/options. then click restart now. press F4 to launch into safe mode. Then restart again and reinstall the app. AND IT WORKED. That's my fix - you guys can let me know if it works for you.
so, i didn't even have to enter safe mode, i just uninstalled and restarted then reinstalled and everything launched like normal.
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