Razer Synapse does not recognize Ornata Chroma

SimaoVP · 2021-04-11T23:06:36+00:00

Hello, I have an Ornata Chroma Keyboard and for some reason, the Razer Synapse app does not find it. It says "please connect a Razer Synapse enabled device. I own a Mac desktop running the macOS Big Sur (vs 11.2.3) and I'm using the Razer Synapse 2.0, because the 3.0 is compatible with Windows only. What can I do? Thank you, Simão Pais

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

3 days ago

Home
Community Overview
Razer Support
Razer Support
Razer Synapse does not recognize Ornata Chroma

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™