Mic Issues when talking to friends with the Razer Nari Ultimate

For the past 2 days, I have been tinkering around with my headphone settings, and haven't been able to figure out 2 things. To start, everyone I have talked to using this headset says that I sound like I am talking through a "walky-talky" and am hard to understand. Is there a way to fix this so that it sounds more clear and concise? Other than that, I have also been having issues with trying to find a decent volume where the haptic intensity still works without the song being so loud that I can't hear my friend talking in a vc. I have the intensity set to 100, and cannot get good intensity without setting a YouTube video to near its max volume with a volume setting of 100 on my computer as well. Is there a way to fix this problem as well? And also, what about the haptic rumbling going through the mic? Would that also be something that I could fix? Any advice or help would be greatly appreciated, thanks!