Razer Synapse Virus? | Razer Insider

Almondheavengreat183 · 2021-04-14T14:14:38+00:00

First time posting here. I am trying to get some information and Razer had this as an unofficial support forum. I haven't played much games for about a year. However I do play wow once in awhile. I did get a new Razer Synapse Trinity mouse about 3 months ago. All the software was downloaded for it and it occasionally updates whenever I start the computer back up in the mornings. This morning my AVG blocked a virus called IDP.ALEXA.53 and it showed a file path through C:\\WINDOWS\\INSTALLER\\RAZERCENTRAL\\161787932241IDBNRAPRRAZERSYNAPSECONFIGURATIONDATASETUP_V3.6.0415.040817.EXE Process: C:\\WINDOWS\\INSTALLER\\RAZERCENTRAL\\161787932241IDBNRAPRRAZERSYNAPSECONFIGURATIONDATASETUP_V3.6.0415.040817.EXE Detected By: Behavior Shield I haven't downloaded any games, however I do have steam that I occasionally start up and it just does the updates once in awhile. I tried looking this up and see that some old post as far back as 2019 say some people get this and it sometimes shows as a false positive for particular programs. But I have my razer synapse programs for my mouse downloaded for months, and like I said it just does the occasional update automatically when I start my computer up. Has anyone gotten this through message through their AVG protection program? Do you know where I could find info as to whether this is or isn't a virus or threat? See my screenshot please.

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