BlackWidow V3 Pro - Issues with Windows User Switching

myklally · 2021-05-13T01:07:46+00:00

I recently purchased a couple of BlackWidow V3 Wireless Keyboards and started having desktop issues when switching user profiles in Windows 10. Only happens when I switch users without signing out (meaning apps are open on multiple accounts). The system seems to get stuck in trying to load the windows task bar on the user I am switching to, it remains in a system busy state and I am unable to use the profile. I now have to go to task manager and signout from the account. The current workaround is to sign out of each user profile and only sign in to one account at a time. This is happening on both BW Keyboards I purchased and on two different PCs. Other brand keyboards does not cause this issue Troubleshooting steps already performed: - clean reinstall of Synapse and drivers - windows sfc scan and update - removed Synapse and used generic windows drivers - tried different usb ports and switched connections between wireless and wired Anyone else experiencing a similar issue? A case is currently open with support and has been escalated.

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BlackWidow V3 Pro - Issues with Windows User Switching

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