Razer Kraken 7.1 v2 Keeps Disconnecting | Razer Insider
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Razer Kraken 7.1 v2 Keeps Disconnecting

  • June 20, 2021
  • 1 reply
  • 16 views

Hey everyone, Recently my Kraken 7.1 v2 started randomly disconnecting, and reconnecting itself. which wasnt a huge issue in itself as id just didnt have sound/Couldnt talk for a few seconds while it reconnected itself. But it started getting worse a few days ago. It started disconnecting more and more, sometimes with a Crackling nice, almost like Radio Static. its getting really bad now. Yesterday it made the same pop noise, followed by the audio of what i was watching, but extremely loud, so loud i had to drop my headset and wasnt able to hear anything for an hour. Ive tried using the headset of a few of my buddies Pcs and on multiple of my own USB ports but each with the same results. Please i really need help
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 21, 2021
A clean reinstallation of Razer Synapse is recommended for this type of issue. Please perform the following steps provided here. Do check for cable fraying and send me the serial number of the headset if you need further assistance. *Thread locked to curb the conversation to PMs.

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