Razer Cortex not counting hours played | Razer Insider
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Razer Cortex not counting hours played

  • June 20, 2021
  • 1 reply
  • 12 views

Hey! I've been playing the Division 2 for a couple of hours today and its not been recorded on 'My Squad' but I can see the hours on the games dashboard page, can anything help me with this? I've tried different games and none of them show up. I've tried removing the games, restarting both my pc and cortex and the time just doesnt show.
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1 Reply

  • June 21, 2021
Hey there! Thank you very much for sharing your gameplay time issue and providing us so much information. This saves us much time. Before we start could you please provide us with your Cortex logs for us to isolate the concern? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check out if you need it. Thank you very much for your patience. We will be looking forward to your reply soon. Michelle