Razer Deathadder essential issue
Since today, my scroll wheel stopped working on my Razer Deathadder essential mouse.
I have had the mouse for only about 3 months, so a defect seems quite strange. I have not been agressive to it, slammed it or anything. I tried to see if there might be a software update available, but it seems that there is none.
Clicking on it works, but the scrollling does not, and it kind of annoys me at the moment
Can anyone maybe help me if anyone knows this issue?
Thank you in advance
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- Razer Support
- 7666 replies
xdirectHarvestGold325Have you tried resetting the mouse through the Razer Synapse 3.0 settings? Have you checked if the issue happens when the Razer Synapse 3.0 is closed or disabled? Try spraying a can of compressed air to the affected button and check if that helps. Otherwise, send me a PM together with your device's serial number. I'll be locking this thread now.
Since today, my scroll wheel stopped working on my Razer Deathadder essential mouse. I have had the mouse for only about 3 months, so a defect seems quite strange. I have not been agressive to it, slammed it or anything. I tried to see if there might be a software update available, but it seems that there is none. Clicking on it works, but the scrollling does not, and it kind of annoys me at the moment Can anyone maybe help me if anyone knows this issue? Thank you in advance
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