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Multiple cases rma case canceled

  • July 30, 2021
  • 1 reply
  • 1 view
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After finally getting ahold of an agent for the problem regarding my kaira pro for xbox one and after being told to request a repair or replacement I of course requested one. I soon after got an email stating that the case was canceled because I had multiple cases and it was canceled to avoid confusion. Do I request another rma or what? I'm so confused
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    1 Reply

    Razer.Speedcr0ss
    dragonborn3399
    After finally getting ahold of an agent for the problem regarding my kaira pro for xbox one and after being told to request a repair or replacement I of course requested one. I soon after got an email stating that the case was canceled because I had multiple cases and it was canceled to avoid confusion. Do I request another rma or what? I'm so confused
    The Support Team does send this notification when they see duplicate cases, or the team recommended to contact your reseller. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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