Barracuda X USB C dongle stopped working PS5 | Razer Insider
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Barracuda X USB C dongle stopped working PS5

  • September 1, 2021
  • 1 reply
  • 339 views
S
Hello! I’ve been using my Barracuda X now for a few weeks and really liking it. It came to charging it today so I connected it to my PS5 where I charge my controller and since the USB C dongle is no longer showing up. It’s like it’s died. Has anyone else seen this? Or do I need to get a replacement?
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1 Reply

R
Have you tried connecting the headset wirelessly on your PC to check if it behaves the same? Please PM me the serial number of your headset along with a copy of your proof of purchase. I can use those to verify its model, and in case we'll have to submit a warranty claim. *Thread locked to curb the conversation to PMs.
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