VISA RELOAD FAILED BUT TOOK MONEY | Razer Insider
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VISA RELOAD FAILED BUT TOOK MONEY

  • September 2, 2021
  • 1 reply
  • 10 views
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Any support here? I tried reloading last night with VISA in the amount of CAD101.90, but it failed. Worst thing is they still took money from me and did not return it. Anyone can help? i already sent a ticket and tried connecting with live chat but it takes forever to get connected with an agent. Can you please help? Below is my transaction ID (*removed screenshot for security purposes)
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1 Reply

Razer.Speedcr0ss
DREXXX17
Any support here? I tried reloading last night with VISA in the amount of CAD101.90, but it failed. Worst thing is they still took money from me and did not return it. Anyone can help? i already sent a ticket and tried connecting with live chat but it takes forever to get connected with an agent. Can you please help? Below is my transaction ID (*removed screenshot for security purposes)
Since the transaction failed, your bank will still hold and secure your fund before sending it back to your account. Please communicate with your bank. Check if the funds were on hold, so they can help you speed up the refunding of the amount. By the way, did you contact our Razer Gold Team? If you did, please send me a PM, including your email address and ticket number so I can tap our Razer Gold Support Team.
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