2.0 fails launch thru 3.0 | Razer Insider
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2.0 fails launch thru 3.0

  • September 6, 2021
  • 4 replies
  • 7 views
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Since the 9/5/21 update the launch of Synapse 2.0 through the button on Synapse 3.0 fails. Since I use both a Nostromo and a Deathadder V2 I need both.
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      4 Replies

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      Having a similar issue as of last update to 3.0. The problem is worse in that I can't launch 2.0 manually either. The only work around is to do a repair install of 2.0 each time I boot up.
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        • Schizz
        • September 6, 2021
        I am having an issue with my 2014 Razer Naga left handed mouse. Starting today 9/6/21 once I start up in windows my left handed settings are not loading. I can not get the old synapse to load and it will not load via synapse 3. Only solution has been to reinstall synapse 3 then I am able one (1) time to get to the mouse settings which then auto load my left handed settings. Every reboot requires a reinstall of synapse 3 and going through the process described..
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        • djofonunez
        • September 6, 2021
        Same Problem. Synapse 3 update kills Synapse 2 from even launching. Need to reinstall Synapse 2 every time.
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        Allow me to investigate this issue further. For now, please perform a clean reinstallation of your Synapse by following the steps on this page. Then, PM me your MSinfo logs and Synapse Logs if the problem persists. You can upload the files on Google Driver and send me the sharable link. *Thread locked to curb the conversation to PMs.
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