my basalisk ultimate is disconnected when I click the stream button of discord | Razer Insider
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my basalisk ultimate is disconnected when I click the stream button of discord

  • October 16, 2021
  • 1 reply
  • 2 views
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Hello, everyone. I have some problem about my basalisk ultimate. As the titles described, whenever I click the stream button of discord, my basalisk ultimate wireless will be disconnected. This also happened when I was playing Rainbow 6. Whenever the notification of ubisoft come out, the mouse will be disconnected ,too. I just bought this mouse yesterday.
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    1 Reply

    R
    Were you able to use the Mouse Pairing Utility? If so, then let's reinstall your mouse driver by following the steps here. But if the problem persists, PM me the serial number of your mouse so I can check if there's any other way to fix this kind of issue. *Thread locked to curb the conversation to PMs.
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