Xbox Turret mouse

Hi there! Let me help you out with this. When did you notice that the mouse was not charging properly?

Razer.RedPanda
Hi there! Let me help you out with this. When did you notice that the mouse was not charging properly?

Pretty much day one. I let both charge over night and after about a week I noticed the light would start flashing. Checked the app and it was below 30%. I can plug it in and slowly watch the % go up but never over 30. I’ve left it plugged in for 2 days. Made sure it was off and even turned it upside down to make sure the laser doesn’t turn on the mouse. Still won’t charge over 30. Keyboard is fine and works great. Mouse works great too just can’t seem to charge it.

Thanks for the reply. Please PM me the serial number of the Turret Mouse as well as the link to this thread. Let's continue there.

I fixed it. Seems the supplied brick (or any another brick) that charges the keyboard will not charge the mouse past 30% based on the razer app on the Xbox. However once I plugged the usb into the mouse and just plugged that into the Xbox it charged to 100% in an hour. (which seemed way too fast) Either the % in the app is wrong or the cable and Xbox is a super charger.

Either way it says it’s 100% in the app so I’ll use it till it flashes again and see if it’s really charging or displaying the wrong %.

Thanks for the update. Just let me know through PM if you need more help.