My 7.1 Surround Sound Code doesn't work. | Razer Insider
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My 7.1 Surround Sound Code doesn't work.

  • December 19, 2021
  • 1 reply
  • 13 views

Hello! I just bought my headset Razer Kraken and when I putted my surround sound code on the software to activate this one, it didn't work. How could I fix this problem? Thank you for attention.
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1 Reply

Sye_The-Vie
Vanguard
  • VANGUARD
  • December 20, 2021
Try using English US keyboard format We have seen in the past where other English keyboards do not work. If it has been more then a week, wait for one of the RAZER official support to be in contact with you through this thread. Prepare the followings~~~
  • Name
  • S/N
  • P/N
  • Proof of purchase (legal receipt)
  • Email address &/or RAZER ID used for registering your RAZER product
Also, 7.1 SS Activation Code can only be applied to one RAZER ID. If RAZER headset is a second hand item, likely the previous owner would have applied the code.