Fail to reload "BONUS GOLD VOUCHER." | Razer Insider
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Fail to reload "BONUS GOLD VOUCHER."

  • January 1, 2022
  • 2 replies
  • 28 views
S
hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
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    2 Replies

    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • January 1, 2022
    SilverAlucard
    hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
    Hi @SilverAlucard, If I'm not wrong, the US$1 Bonus Razer Gold voucher is able to redeem once per user only, regardless no. of participation/redemption per user. OR I might be wrong and it's caused by the system error which you might need to submit a ticket to our Razer Gold Team here, and you can also contact them via Live Chat to get this sorted out in real-time.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
    Razer.Speedcr0ss
    SilverAlucard
    hi, o won 3 bonus gold vouchers but was only able to redeem 1, after trying with the other 2 i keep getting (and have being for 4 days now) a failed to reload message is there anthin extrea i hae to do? do i need to reload cash in order to redeem ?
    xCryptik is right! Ensure to submit a case to our dedicated Razer Gold Support Team through this link. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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