THX Spatial - No audio when set as default device. | Razer Insider
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THX Spatial - No audio when set as default device.

  • January 15, 2022
  • 1 reply
  • 110 views
J
I have a pair of Kraken TE headphones. I just installed Razer Synapse and the THX Spatial app. For installation I followed the video found here: When I change the default Sound device to "Speakers - THX Spatial - Synapse", and I have no sound at all. In order for the headphones to produce any sound I have to change the default Sound device to "Headset Earphone - Razer Audio Controller - Chat". Then, per the video, I am to launch the THX Spatial Audio App and set default output device as "Speakers - THX Spatial" then set the Output Device as my computers sound card (Realtek High Definition Audio (Speakers)). Nothing, not any sound. Still, even after buying THX Spatial Audio I have no sound. There are no windows updates to do, no drivers to update. I followed your instructions and nothing. Really hoping someone can help me solve this, I am worried though because it seems like a lot of people have had this issue and with no solutions posted anywhere I am concerned.
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    1 Reply

    Razer.Speedcr0ss
    Jowens59
    I have a pair of Kraken TE headphones. I just installed Razer Synapse and the THX Spatial app. For installation I followed the video found here: When I change the default Sound device to "Speakers - THX Spatial - Synapse", and I have no sound at all. In order for the headphones to produce any sound I have to change the default Sound device to "Headset Earphone - Razer Audio Controller - Chat". Then, per the video, I am to launch the THX Spatial Audio App and set default output device as "Speakers - THX Spatial" then set the Output Device as my computers sound card (Realtek High Definition Audio (Speakers)). Nothing, not any sound. Still, even after buying THX Spatial Audio I have no sound. There are no windows updates to do, no drivers to update. I followed your instructions and nothing. Really hoping someone can help me solve this, I am worried though because it seems like a lot of people have had this issue and with no solutions posted anywhere I am concerned.
    Sorry to hear about your ongoing issue with the THX Spatial Audio playback device. Please check the steps from this thread and see if it helps. Otherwise, send me a PM including your MSinfo and Synapse 3.0 logs. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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