Is my SSD dead? | Razer Insider
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Is my SSD dead?

  • February 27, 2022
  • 1 reply
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R
Hello people, I have a rather new Razer Blade 15 Advanced Model - QHD 240Hz - GeForce RTX 3080 - Black - NOV21. Today while browsing the web I had a BSOD, I restarted the laptop and got the BIOS. Tried to boot with win11 USB install media and it didn't show the SSD drive. The bios does list the SSD but not in the boot options (see attached images). I think the SSD is dead. Can I just replace it myself with a new one? Would that void the warranty? I installed them on other laptops. Not sure how long Razer support would take to replace the SSD or if I want to send one to them with all my (work) data on it. Also can anyone confirm it's a M.2 PCIe 4.0 NVMe SSD one? Thanks. Any advice is welcome. Thank you!
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Razer.Speedcr0ss
RRR666Matey
Hello people, I have a rather new Razer Blade 15 Advanced Model - QHD 240Hz - GeForce RTX 3080 - Black - NOV21. Today while browsing the web I had a BSOD, I restarted the laptop and got the BIOS. Tried to boot with win11 USB install media and it didn't show the SSD drive. The bios does list the SSD but not in the boot options (see attached images). I think the SSD is dead. Can I just replace it myself with a new one? Would that void the warranty? I installed them on other laptops. Not sure how long Razer support would take to replace the SSD or if I want to send one to them with all my (work) data on it. Also can anyone confirm it's a M.2 PCIe 4.0 NVMe SSD one? Thanks. Any advice is welcome. Thank you!
Sorry to hear about what happened to your laptop. Replacing/upgrading the laptop/s RMA or storage device will not void its limited warranty. However, any potential damage caused during the installation or result of incompatible parts used is part of the warranty exclusions/limitations. You may check it here. Also, refer to the Razer Blade's maximum support storage and memory modules from this link. Have you contacted our Support Team? If you haven't, please submit a case or send me a PM so I can create a support ticket on your behalf. I'll be locking this thread to curb our conversation privately.
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