SYNAPSE, After updated current version (3.7.429.50715) , driver is keeping crashed | Razer Insider
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SYNAPSE, After updated current version (3.7.429.50715) , driver is keeping crashed

  • May 24, 2022
  • 1 reply
  • 7 views

I can not even send out feedback through RAZER SYNAPSE, it always complain network not work but I did have network. After updated current version (3.7.429.50715) , driver is keeping random crashed when using mouse (maybe more crash when switch windows by ALT-TAB, can not be sure 100%) or locked window and login again. Last version has no such problem on the same hardware and windows update. My desktop: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz 3.60 GHz 16.0 GB Windows 10 Enterprise 21H2 installed ‎2021-‎04-‎17 OS Build 19044.1706 Windows Feature Experience Pack 120.2212.4170.0 NVIDIA GeForce GTX 1060 3GB
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1 Reply

Razer.Zionzedd
I strongly suggest you perform a clean re-installation of the Synapse application by following the steps here. If that didn't help, let me know by sending me a PM so I can start a case and forward your concern to the Software Team. *Thread locked to curb conversation privately.