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synapse not running

  • May 25, 2022
  • 1 reply
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Hi All, Im running Windows 11 version 22H2 (OS Build 22621.1) Since a few days razer synapse 3 is not working anymore. Synapse Central says: Razer Synapse not running. When I press Launch Synapse nothing happens. Tried a complete clean install (uninstall synapse, uninstall drivers, reboot, clean folders and registery) Same errors Also tried starting all services as administrator same error I use a Razer Chroma V2 keyboard. Its plugged in directly to the PC, and I tried other USB ports I verified I have the following services running Razer GamemanagerService Razer Cental Service Razer Chroma SDK REST server Razer Chroma SDK Service Razer Chroma Stream Server Razer Synapse 3 Razer Synapse Service Razer Synapse Service Process Also tried synapse 2. Synapse to is able to start but does not display any devices. Event logs are displaying large lists of the following error for various Synapse dll's: File C:\\ProgramData\\Razer\\Synapse3\\Service\\Bin\\RSy3_ManagedMacros.dll is not signed. Skipping due to security concerns. File C:\\ProgramData\\Razer\\Synapse3\\Service\\Bin\\Resolver.Storage.LogoLighting.dll is not signed. Skipping due to security concerns. etc etc Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x62750724 Faulting module name: KERNELBASE.dll, version: 10.0.22621.1, time stamp: 0x9786efcc Exception code: 0xe0434352 Fault offset: 0x00147132 Faulting process id: 0x0x6D40 Faulting application start time: 0x0x1D87021059BC2C1 Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe Faulting module path: C:\\WINDOWS\\System32\\KERNELBASE.dll Report Id: fe3ef1be-e12d-4622-9e91-7fd03bc09924 Faulting package full name: Faulting package-relative application ID: Im pretty much frustrated atm in how to resolve this issue.
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Razer.Zionzedd
PM me the current version of the Synapse application that you're using and the serial numbers of your Razer devices to help me start a case and forward it to the Software Team so they can check on this further. *Thread locked to curb conversation to PM.

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