Razer Huntsman elite keyboard middle row not working

There's 2 options to fix this issue 1st you can try this, go to Gear icon on top right and reset your keyboard from there. and restart your pc 2nd if the problem still occurs go to the device manager and uninstall your keyboard. Follow with unplug your keyboard. restart your pc and then plug your keyboard back. Your PC should recognize and install the keyboard from there just follow the instruction

I think its a hardware issue, I plugged my keyboard into a different pc and it the same keys didn't work. I'm not sure how to fix it or if I can get it fixed. should I get a new keyboard?

KooMoo_2.0
I think its a hardware issue, I plugged my keyboard into a different pc and it the same keys didn't work. I'm not sure how to fix it or if I can get it fixed. should I get a new keyboard?

have u tried those steps

@KooMoo_2.0 Try the steps here and get the firmware update from this guide. If you're still experiencing the same issue, it's highly likely a hardware problem. PM me the serial number and share a copy of your receipt so I can validate its warranty and forward your case to the RMA Team for a replacement request. *Thread locked to curb conversation to PM.