World of Warships not tracking for P2P

That's case for detective @Michelle-RazerCortex :)

Sliproach
Was going to post this in the cortex section but got a message to post it on support. The steam version of World of Warships isn't counting towards P2P ATM, and if you click World of Warships in the rewards/ campaigns tab it only will take you to the current razer World of Warships giveaway not the website or steam page to download, purchase the game or launch the installed game like normal.

Hey there! Thank you very much for bringing this issue to us. I'm Michelle from the Razer Cortex PC team. Please feel free to reach out to me if you have any concerns about Razer Cortex PC. Currently, the steam version of World of Warships is not featured on Paid to Play. Only the direct version is featured. That is the reason that you could not claim your Razer Silver by playing it. But we will pass your feedback to an appropriate department and let you know when the steam version is featured. Regarding the download link, yes, it will redirect you to the DEALS GIVEAWAY page to claim the World of Warships gifts on the page and redeem it by clicking on the 'REDEEM' button. Appreciate your patience. @FiszPL Thank you for looping me in. Hope you both have a wonderful day! Michelle

Michelle-RazerCortex
Currently, the steam version of World of Warships is not featured on Paid to Play. Only the direct version is featured. That is the reason that you could not claim your Razer Silver by playing it. But we will pass your feedback to an appropriate department and let you know when the steam version is featured.

Strange... because in cortex squad rewards it clearly says, that World of Warships (Steam) is supported.

FiszPL
Strange... because in cortex squad rewards it clearly says, that World of Warships (Steam) is supported.

Yes, the steam version of WOW is a supported game in Squad Rewards, but it is not featured on Paid to Play. Razer Cortex Paid to Play only supports the direct version of World of Warships. Michelle

Michelle-RazerCortex
Yes, the steam version of WOW is a supported game in Squad Rewards, but it is not featured on Paid to Play. Razer Cortex Paid to Play only supports the direct version of World of Warships. Michelle

Maybe is it possible to bring back the platform icon on the Paid to Play game thumbnail, as it was in previous Cortex releases? I mean small Steam/Epic/Battlenet/Windows store icon (or information like "direct version") on the corner of thumbnail, so users will know which versions are supported to P2P.

FiszPL
Maybe is it possible to bring back the platform icon on the Paid to Play game thumbnail, as it was in previous Cortex releases? I mean small Steam/Epic/Battlenet/Windows store icon (or information like "direct version") on the corner of thumbnail, so users will know which versions are supported to P2P.

Thank you for reminding us. We will add the supported platform icons on the cover art. Michelle

oh :slightly_sad: hopefully i can verify the game on the stand alone client and get the needed files that way rather then have to download the entire game. An i agree with @FiszPL the client icons to indercate where the game has to be launched from should be reimplemented. Thank you for your time and clearing up the issue though @Michelle-RazerCortexPC

Sliproach
oh :slightly_sad: hopefully i can verify the game on the stand alone client and get the needed files that way rather then have to download the entire game. An i agree with @FiszPL the client icons to indercate where the game has to be launched from should be reimplemented. Thank you for your time and cearing up the issue though @Michelle-RazerCortexPC

Thank you for your understanding. Hope you have a nice day! Michelle

Sliproach
oh :slightly_sad: hopefully i can verify the game on the stand alone client and get the needed files that way rather then have to download the entire game. An i agree with @FiszPL the client icons to indercate where the game has to be launched from should be reimplemented. Thank you for your time and cearing up the issue though @Michelle-RazerCortexPC

Hey there! Just want to let you know that the Steam version of World of Warships is now supported on our P2P. Thank you for your patience. Michelle

Michelle-RazerCortex
Hey there! Just want to let you know that the Steam version of World of Warships is now supported on our P2P. Thank you for your patience. Michelle

Yay! Thank you :)

Michelle-RazerCortex
Hey there! Just want to let you know that the Steam version of World of Warships is now supported on our P2P. Thank you for your patience. Michelle

Thank you for your support in the matter can stop downloading the standalone version of the game now :D an can confirm it does indeed track and reward silver now on the steam version. Thanks again.

Sliproach
Thank you for your support in the matter can stop downloading the standalone version of the game now :D an can confirm it does indeed track and reward silver now on the steam version. Thanks again.

That is great! Please feel free to let us know if you need further assistance. Michelle

Michelle-RazerCortex
That is great! Please feel free to let us know if you need further assistance. Michelle

Long shot but any chance of a like for We like your style! You received a like from a Razer Support member for the 100 silver we missed out on? :wink_:

Sliproach
Long shot but any chance of a like for We like your style! You received a like from a Razer Support member for the 100 silver we missed out on? :wink_:

Thank you for liking my style. :smile_: Hope you have a wonderful weekend. Michelle