Synaps keeps disconnecting keyboard and mouse

ever since i updated my razerblade advance 2018 bios synaps keeps disconnecting keyboard and mouse at odd intervals. the thing is it doesn't do that while in game, only when im outside of a game environment. and it can go days without doing it. i cant find a usb logg in system events so unclear if there's a driver failure but have uninstalled synaps 3 after reading about similar issues and its solved the problem. the issue also sometimes comes along with a usb disconnect sound. but the lights on the mouse dont go of. must be some sort of driver corruption somewhere thing is i like synaps and want to find a way to go back to the way things where. i cant roll back on the bios updates so thats not an option. i have also removed any power management of USB devices from the controllers to rule that out. i have a few things connected so am using a usb hub (unpowered) to connect keybaord and mouse. this has been working for more than 2 years now without any incidents. - razer ornata v2 - deathadder elite -razer usb sound dongle -core x - external usb drive hub i have tested without synaps 3 and everything works fine. no disconnects i have run a clean install of synaps3 and still disconnections occur only now its just the mouse that's doing it. it also reconnects if i give it a moment or two. Razer team do you have any suggestions?