Battery swelling and screen blackout | Razer Insider
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Battery swelling and screen blackout

  • September 20, 2022
  • 1 reply
  • 5 views

I was wondering if anyone else has experienced overheating on their Razer Laptops and battery swelling. My trackpad on my laptop doesn't work any more because my battery has swelled so much that I can no longer click the buttons, and it seems like my keyboard is also swelling up. I have had my Razer for about 4 years and use it almost daily for school and gaming. Unfortunately, off the charger my battery only lasts for about 30 minutes which isn't enough for use during my classes. My screen has also randomly been flashing and shutting off and I will have to put the laptop in sleep mode and then turn it back on to see what I am doing again. I think its time to get a new Razer but I was just curious if anyone else has had the same issue. Thanks.
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1 Reply

Razer.Zionzedd
  • Razer Support
  • September 21, 2022
BrendanBaldocchi
I was wondering if anyone else has experienced overheating on their Razer Laptops and battery swelling. My trackpad on my laptop doesn't work any more because my battery has swelled so much that I can no longer click the buttons, and it seems like my keyboard is also swelling up. I have had my Razer for about 4 years and use it almost daily for school and gaming. Unfortunately, off the charger my battery only lasts for about 30 minutes which isn't enough for use during my classes. My screen has also randomly been flashing and shutting off and I will have to put the laptop in sleep mode and then turn it back on to see what I am doing again. I think its time to get a new Razer but I was just curious if anyone else has had the same issue. Thanks.
Please PM me the serial number of your laptop so I can validate its model and check our options in getting you a replacement battery. *Thread locked to curb conversation to PM.