Help me pls i cant activate 7.1 sound surround | Razer Insider
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Help me pls i cant activate 7.1 sound surround

  • September 29, 2022
  • 1 reply
  • 20 views

I'm having issue activating the 7.1 Surround sound on my Kraken X, the headset come with an activation code. I downloaded Razer AppEngine, i redeemed the code and i can't activate the sound surround. It says that you have to put 7.1 peripheral by default, but the thing is that is don't see it. The headset that i see is called ''Speakers / headphones (High Definition Audio CODEC)''. In the configuration of AppEngine it says that you should put ''Speakers / headphones (7.1 Surround Sound)'' but i can't find it anywhere. I can't select any output device. Thanks

How can i activate 7.1 Surround Sound

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1 Reply

Razer.Zionzedd
  • Razer Support
  • September 30, 2022
Have you already checked the instructions here? If that didn't help, please PM Me so I can start a case and forward your concern to the software team. *Thread locked to curb conversation to PM.