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My Razer Core X stopped working


Hi I am having problems connecting my Razer Core X to my Razer Laptop. The Core X has a Geforce RTX 2080 Ti and my laptop is a Razer advance laptop (2019) with RTX 2070. The strange thing is that the Core worked fine for the last 2 years and just recently stopped being recognized. I did all the steps in the useless video you have on youtube and I also tried going back to previous nvidia driver but that didnt fixed the issue. I also noticed that the GPUswitcher software i was using to switch between the two is not working anymore... when i click on it simply doesn´t start. PLEASE HELP!
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3 Replies

Razer.Speedcr0ss
BY1943A75802287
Hi I am having problems connecting my Razer Core X to my Razer Laptop. The Core X has a Geforce RTX 2080 Ti and my laptop is a Razer advance laptop (2019) with RTX 2070. The strange thing is that the Core worked fine for the last 2 years and just recently stopped being recognized. I did all the steps in the useless video you have on youtube and I also tried going back to previous nvidia driver but that didnt fixed the issue. I also noticed that the GPUswitcher software i was using to switch between the two is not working anymore... when i click on it simply doesn´t start. PLEASE HELP!
Try removing your graphic driver with a Display Driver Uninstaller, then reinstall the latest NVIDIA and Intel Drivers and see if it helps. Also, you may check if your Windows .NET Framework is updated by clicking this link. NOTE: Please do not use your Razer device's serial number as username, as other users can register it in their Razer ID. You can change your account details here.

Following this thread, I'm from another thread and sounds like we may be on the same boat, no solution for me so far

Razer.Speedcr0ss
rushRussetfocus786
Following this thread, I'm from another thread and sounds like we may be on the same boat, no solution for me so far
I replied to your PM. Let's continue our conversation there so I can start submitting a case and initiate an investigation.

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