Razer Cynosa Chroma not detected by Synapse 2.0/2.21 | Razer Insider
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Razer Cynosa Chroma not detected by Synapse 2.0/2.21

  • June 20, 2019
  • 5 replies
  • 10 views

Hi guys i have a strange problem, i have Razer Orbweaver Chroma, Razer Mamba Tournament Edition and a Razer Cynosa Chroma... Well the Orb and the Mamba are perfectly detected by Synapse 2.21 instead of the Cynosa Chroma also if it is in the supported device as un can see in this official link : http://drivers.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=2116&nav=0,343,239&_ga=2.34850791.792787630.1560939137-442693727.1560939137 any fix about that? ty in advice
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5 Replies

Razer.Caziel
  • I am the Lightbringer
  • June 22, 2019
Do you currently have both Synapse 2.0 and 3.0 installed? Did this happen right out of the box or was your Cynosa Chroma detected before an update or a system change?

  • Author
  • June 24, 2019
Razer.Caziel
Do you currently have both Synapse 2.0 and 3.0 installed? Did this happen right out of the box or was your Cynosa Chroma detected before an update or a system change?
Hi, thx for answer, btw this happen right out of the box and nope i have just only Synapse 2.0

Razer.Caziel
  • I am the Lightbringer
  • June 25, 2019
ilMedor
Hi, thx for answer, btw this happen right out of the box and nope i have just only Synapse 2.0
I appreciate the update. Can you send me a screenshot of how your keyboard appears in the device manager via PM?

  • Author
  • June 26, 2019
Razer.Caziel
I appreciate the update. Can you send me a screenshot of how your keyboard appears in the device manager via PM?
https://gyazo.com/c56f3a76cae34d099479aa7d3986b3b0

Razer.Caziel
  • I am the Lightbringer
  • June 27, 2019
ilMedor
https://gyazo.com/c56f3a76cae34d099479aa7d3986b3b0
What OS are you currently on and have you tried uninstalling the keyboard drivers or run repair for Synapse 2.0?