"Unable to retrieve your game's current settings" | Razer Insider
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"Unable to retrieve your game's current settings"

  • November 20, 2022
  • 1 reply
  • 23 views
A
I was trying to optimize Roblox with booster prime and this message popped up: "Unable to retrieve your game's current settings. Please restart the game or directly changing in-game settings. If you still encounter problems, update Razer Cortex to its latest version (if applicable)." I tried restarting the game and it still didn't work. My Razer Cortex is also on its latest version. What do I do?

    1 Reply

    A
    • Anonymous
    • November 21, 2022
    Hey there! Thank you very much for sharing your issue with us. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance. Before we start could you please provide us with the below information?
    • Which Booster Prime game did you play when this issue occurred?
    • Could you provide us with your Razer Cortex logs via PM?
    We look forward to your reply soon. Thank you! Michelle
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