Cannot Install Razer Synapse 3, Tried so many solutions and none have worked | Razer Insider
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Cannot Install Razer Synapse 3, Tried so many solutions and none have worked

  • December 27, 2022
  • 3 replies
  • 90 views

Hello, as of yesterday I now own a razer huntsman mini. The first thing other then plugging it in that I decided to do is to install synapse, however it never works, the highest the installation has gotten is 49% then gives me error code one. This is extremely annoying as I have tried everything to fix it and nothing works (over 3 hours yesterday). Contacted live support and they couldn't fix, gave me an email if the problem persisted which it did and then never responded when I sent them an email. Please help me General info: Windows 10 pro - yes its up to date Amd 5 3600 Strix 1070 I have tried restart Pc Clean Install All device manager fixes Exiting and retrying Cancelling and retrying Downloading new installer Tried unplugging device and other things to. Really like the keyboard so far but am regretting the hassles of Synapse :(

3 Replies

FiszPL
Vanguard
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  • VANGUARD
  • December 27, 2022
I'd try to disable antivirus software and firewall during installation. Also run the Synapse installer as Administrator.

  • Author
  • December 27, 2022
FiszPL
I'd try to disable antivirus software and firewall during installation. Also run the Synapse installer as Administrator.
Thank you for the response but I have already tried both of these

mjcouchman
  • Insider Mini
  • December 28, 2022
Try running the log file collector, and see if there are any logs files gathered in the Synapse installer location. Get the collector here.