Newcomer to Razer in need of help. | Razer Insider
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Newcomer to Razer in need of help.

T
Hello everyone, I just bought a Razer Windowmaker for my iMac. And I cannot seem to get the Razer Synapse to connect to the keyboard. I downloaded Synapse 2 because 3 isnt compatible with Mac OSX yet I see. I have registered the product and created an account, but I have installed the Synapse 2 twice and it says "Please connect a Razer device." Even though what I am currently typing on is the keyboard itself. I am currently running macOS High Sierra version 10.13.1. If anyone can help me that would be great! Thanks.
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3 Replies

T
sorry, the BlackWidow not the Widowmaker.. whoops.
PT.Singer
Vanguard
  • PT.Singer
  • Jedi Master
  • 340 replies
  • July 1, 2019
WHICH BlackWidow version did you get? If you got the new BlackWidow, and not one of the previously released variants, then I don't believe you will be able to use it with Synapse 2 for Mac OS. If I recall correctly, that particular model is only compatible with Synapse 3. It should still function as a keyboard, but you won't get any of the functionality (lighting customisation, keybinding, macros, etc.) you would if you used it on a Windows machine.
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Razer.Speedcr0ss
Thanks for the help, @PT.Singer. Allow me to take over. Hi @technetworkShadowBlue922! I've sent you a PM.
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