Support for Faulty Razer Kaira Pro Headset | Razer Insider
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Support for Faulty Razer Kaira Pro Headset

  • January 23, 2023
  • 3 replies
  • 42 views
P
Dear Team, Greetings!!! This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution. It will be really great if someone replies and provide an appropriate solution so that I may play again. Thanking you in anticipation, (*Omitted for security purposes)
    This topic has been closed for replies.

    3 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • January 23, 2023
    @Razer.Speedcr0ss - could you look at the cases?
      P
      Yes, my cases are still open. But nobody is replying.
      Razer.Speedcr0ss
      parkCreamgeo229
      Dear Team, Greetings!!! This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution. It will be really great if someone replies and provide an appropriate solution so that I may play again. Thanking you in anticipation, (*Omitted for security purposes)
      Hey parkCreamgeo229! Apologies for the delay and if you felt the lack of support from Razer. Our Razer Support Team already sent you a follow-up message via email. I've cascaded your post to the team for transparency. Should you need additional assistance, please send me a PM. I'll be locking this thread now.
      FiszPL
      @Razer.Speedcr0ss - could you look at the cases?
      Thanks for the tag, FiszPL! Have a great one.
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