Hammerhead True Wireless not Pairing
I recently bought a quartz pair because I needed to replace a Razer product that died on me. However, no matter how many times I try to connect (hold the panels for 3, 6, etc seconds) but I'm not sure where the panels even are. Is it the Trinity? And even when I hold the panels, nothing happens. No "audio cue", no nothing. They've been charging in their case for two days, so they're not dead. I really need help figuring this out.
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- Razer Support
sleebytimeI would love to lend a hand. Can you PM me the serial number so I can validate its model and check for other steps to help you resolve the connection problem? Thanks! *Thread locked to curb conversation to PM.
I recently bought a quartz pair because I needed to replace a Razer product that died on me. However, no matter how many times I try to connect (hold the panels for 3, 6, etc seconds) but I'm not sure where the panels even are. Is it the Trinity? And even when I hold the panels, nothing happens. No "audio cue", no nothing. They've been charging in their case for two days, so they're not dead. I really need help figuring this out.
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