razer humerhead true wireless (2nd generation) and Razer book13 Bluetooth connection problem | Razer Insider
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razer humerhead true wireless (2nd generation) and Razer book13 Bluetooth connection problem

  • February 28, 2023
  • 2 replies
  • 37 views

oh_mochimochi

razer humerhead true wireless (2nd generation)
 and Razer book13 Bluetooth connection problem.

I own a razer humerhead true wireless (2nd gen) and Razer book13.

The interruption of the sound of the earphone is terrible.  Is it a problem with the Bluetooth connection settings?  Or is it individual difference of Razerbook or hammerhead?  Or is it Razer's limit?  Even though it was made by the same manufacturer, it felt sloppy.  Do any of your products need repair?

 

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2 Replies

Razer.Zionzedd
oh_mochimochi wrote:

razer humerhead true wireless (2nd generation)
 and Razer book13 Bluetooth connection problem.

I own a razer humerhead true wireless (2nd gen) and Razer book13.

The interruption of the sound of the earphone is terrible.  Is it a problem with the Bluetooth connection settings?  Or is it individual difference of Razerbook or hammerhead?  Or is it Razer's limit?  Even though it was made by the same manufacturer, it felt sloppy.  Do any of your products need repair?

 

Try to scan for Windows updates and make sure they are all installed. I also suggest you test the earbuds on a different device for further isolation. PM me the serial number should the issue persists, so I can validate its model and check for other model-specific steps to help you address the connection problem. Thanks!

 


oh_mochimochi
  • Author
  • Insider Mini
  • 1 reply
  • March 16, 2023

(Sorry,Englishi is not my native language.So i apologize for my unclear sentences)

I try to scan for windows updates and finish all install.

But no improvement.

my Airpods connection is good.

perhaps , my hammerheads unique problem.

S/N is 232204E04502723

I need your help.

 


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