Hello dear friends. Razer support nearly 2 weeks can’t help me. Problem in the next. When i’m buyed kraken v3x headphones, i wanted to test 7.1 sound with simple sound mode, but i’m activated 7.1 code on not my pc, and after using deleted all razer apps with that pc. At this moment, im sayed to razer or delete from base that code using or send me a new code because i can’t use on my PC 7.1 code, because sound app doesnt accepting them and saying that code was beeing activated early. Help me please. I’m connected and licensed my product in razerid and log in in sound app and synapse with that razerid. Ways to decide my problem which gived to me razer support doesnt works and them dont wanted to help me with remote access or phone call! I sayed to them or change my headphones to new or return my money but they doesnt helping anyone.
7.1 sound activate problem
+1Hello,
Code is bound to RazerID account.
If you’ve activated it on your account, then after new 7.1 surround app install, login to account instead typing activation code again.
Hello,
Code is bound to RazerID account.
If you’ve activated it on your account, then after new 7.1 surround app install, login to account instead typing activation code again.
Hello, im logined to RazerID account on which activated 7.1 but 2nd time entering doesnt helping. App doesnt taking activation code. Im showed to support on video you can watch on youtube link im sending now https://www.youtube.com/watch?v=SORTBLtOWjw&list=PLs0eG7zphF5SQ1n4qQoNusAZIIV1B0Atn&index=2&ab_channel=BaneNightmare
https://www.youtube.com/watch?v=oqdoPxD7gVo&list=PLs0eG7zphF5SQ1n4qQoNusAZIIV1B0Atn&index=1&t=2s
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