game booster app destroyed my pc | Razer Insider
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game booster app destroyed my pc

  • May 27, 2023
  • 2 replies
  • 33 views
roadFrostbitepulse464

Downloaded razor cortex game booster after install it asked to restart my laptop. NOW IT'S STUCK IN A START UP LOOP AND SAFE MODE WON'T EVEN WORK.  THEY OFFERED NO HELP JUST ASKED QUESTING AND WANTED TO TRANSFER ME TO HIGHER HELP?? I REQUESTED A CALL BACK 8 HOURS AGO!!!!@ THIS IS THE WORST CUSTOMER SERVICE I'VE EVER HAD. SOMEONE NEEDS TO FIX WHAT YOUR PRODUCT !#%%@$ UP!!!!

2 Replies

A
  • Anonymous
  • May 29, 2023

Hi there,

 

Thank you for contacting us. My name is Michelle and I am a member of the Razer Cortex technical support team. I am here to help you with your concern.

 

We are sorry to hear that you have experienced an issue and that our support has not met your expectations. We apologize for any inconvenience this may have caused you.

 

In order for us to better understand your issue and provide you with a prompt resolution, could you please provide us with your case number? We will look into it in our system and get back to you as soon as possible.

 

Thank you for your cooperation and we look forward to resolving your issue.

 

Michelle

A
  • Anonymous
  • May 31, 2023

Hey there!

 

Hope this message finds you well. We just confirmed with our engineering team. Razer Cortex will not affect the Windows system launch. Please check whether there are any other potential causes for this issue. 

 

Please feel free to let us know if you need further assistance.

 

Thank you!

 

Michelle

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