Unable to install Synapse "Access is denied" | Razer Insider
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Unable to install Synapse "Access is denied"

  • June 14, 2023
  • 1 reply
  • 160 views
rootdawg

I am not able to install Razer Synapse. The installer does not succeed even when all Razer devices are remove from the system.

 

1 Reply

rootdawg
  • rootdawg
  • Author
  • Insider Mini
  • June 15, 2023

Installer Log Error is below. I did have razer devices connected to the system this time because this error occurs even when no devices are attached.

2023-06-15 08:33:34,475 [18] DEBUG RazerInstaller [(null)] - Installing child item: Razer AmberT1
2023-06-15 08:33:34,478 [10] INFO  RazerInstaller [(null)] - Starting install: WorkingDirectory = C:\WINDOWS\Installer\Razer\Installer, FileName = 1685071648Y6c7VWDKRazer_3077_0_Setup_v3.8.0531.052610.exe, Arguments = /S /LWIDIR="C:\Program Files (x86)\Razer" /ISLASTMODULE=False
2023-06-15 08:33:39,663 [10] DEBUG RazerInstaller [(null)] - Installing child item failed: InstallErrorUnknownError - Failed to launch C:\WINDOWS\Installer\Razer\Installer\1685071648Y6c7VWDKRazer_3077_0_Setup_v3.8.0531.052610.exe: Access is denied
2023-06-15 08:33:39,669 [10] DEBUG RazerInstaller [(null)] - Failed to install: Razer Synapse,Natasha,GMS,Razer String Translations,Razer Synapse Configuration Data,Razer Synapse Dependencies,Razer Darlene,Razer Zia,Razer AmberT1,Razer Selena T1,CHROMABROADCASTER,Razer Chroma Studio,AUDIOVISUALIZER
2023-06-15 08:33:39,674 [10] WARN  RazerInstaller [(null)] - Installation failed (Razer Synapse,Natasha,GMS,Razer String Translations,Razer Synapse Configuration Data,Razer Synapse Dependencies,Razer Darlene,Razer Zia,Razer AmberT1,Razer Selena T1,CHROMABROADCASTER,Razer Chroma Studio,AUDIOVISUALIZER), waiting for retry: Failed to launch C:\WINDOWS\Installer\Razer\Installer\1685071648Y6c7VWDKRazer_3077_0_Setup_v3.8.0531.052610.exe: Access is denied
2023-06-15 08:33:39,679 [10] ERROR RazerInstaller [(null)] - Failed to launch C:\WINDOWS\Installer\Razer\Installer\1685071648Y6c7VWDKRazer_3077_0_Setup_v3.8.0531.052610.exe: Access is denied
System.ComponentModel.Win32Exception (0x80004005): Access is denied
   at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
   at System.Diagnostics.Process.Start()
   at Razer.RazerInstallerCommon.InstallItemDrivers.InstallAsUncompressed(Boolean needsLastModuleFlag, Boolean isLastModule)

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