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What to do when my given activation code is not valid

Best answer by FiszPL

Was it used before? Also be sure, that you’re typing correct characters (for eg. 0 (zero) and O).

If it still not working you can try request a new one: https://mysupport.razer.com/app/answers/detail/a_id/6301

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9 Replies

  • Author
  • Insider Mini
  • 3 replies
  • June 27, 2023

The gived code to me is not valid pls help


FiszPL
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  • Answer
  • June 27, 2023

Was it used before? Also be sure, that you’re typing correct characters (for eg. 0 (zero) and O).

If it still not working you can try request a new one: https://mysupport.razer.com/app/answers/detail/a_id/6301


  • Author
  • Insider Mini
  • 3 replies
  • June 27, 2023

Thank you i will do it.  Maybe its o not 0


  • Author
  • Insider Mini
  • 3 replies
  • June 27, 2023

Thank you @FiszPL@FiszPL it worked. 


  • Insider Mini
  • 3 replies
  • July 2, 2023
Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?
 

 

 

 


FiszPL
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  • July 3, 2023
Dziegiel wrote:
Hello, I have a problem because the friend above is not working with my activation code. The only problem is that when I enter the serial number in the link provided by my colleague FiszPl, I get your Razer device not eligible for the 7.1 Surround Sound activation code. For eligible products, see 7.1 Surround Sound System for Gaming Headset. Is it possible to obtain a code so that I can set up my headphones and use them fully?

What is your headset (exact model or just post a product number)?


  • Insider Mini
  • 3 replies
  • July 3, 2023
Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

FiszPL
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  • July 3, 2023
Dziegiel wrote:
Okay I have razer kraken 7.1 v2 headphones Serial Number: S/N HN1710D04702565

As far as I know, you don’t need any external app, because 7.1 surround is supported via Synapse 2.0 (the older one) software.


  • Insider Mini
  • 3 replies
  • July 3, 2023
Thanks to this, I can use the razer kraken 7.1 v2 components, but I do not feel their potentiometer effect in games or listening to music. For the activation code to work properly. You can set the settings yourself to calibrate 7.1

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