Problema de carga Black Widow v3 Pro

Question

Estoy presentando problemas de carga de la batería del teclado Razer Black Widow V3 Pro, en Razer Synapse se mantiene 0%, nunca carga pero con el USB funciona con normalidad. Pero si lo desconecto no ha cargado absolutamente nada de batería. He verificado el Firmware y está actualizado.

Razer.Aero · Answer

Estoy presentando problemas de carga de la batería del teclado Razer Black Widow V3 Pro, en Razer Synapse se mantiene 0%, nunca carga pero con el USB funciona con normalidad. Pero si lo desconecto no ha cargado absolutamente nada de batería. He verificado el Firmware y está actualizado.This translate as:I'm having battery charging problems with the Razer Black Widow V3 Pro keyboard, in Razer Synapse it stays at 0%, it never charges but with USB it works normally. But if I disconnect it, it has not charged any battery at all. I have checked the firmware and it is up to date.Hi ibanez.dab,I'm here to help you with yourRazer BlackWidow V3 Probattery issue. You can do a clean reinstall of Synapse, seeHow to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows. Observe if the device shows the correct percentage of its battery after performing the steps. If you need further assistance, pleasePM me with your keyboard's serial number and let's continue this conversation in English so that I can better assist you. I hope to hear from you soon.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded