Kraken V3 Pro Sound/Lighting Issues | Razer Insider
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Kraken V3 Pro Sound/Lighting Issues

  • September 29, 2023
  • 3 replies
  • 392 views
PoshPenguino

Hi all

I am finding with my Kraken V3 Pro's that when I have the lighting enabled that the sound will cut out. The headset remains connected wirelessly there is just no sound. Turning off the lighting ensures the sound doesn't cut out.

I have uninstalled and reinstalled synapse, and have all the latest drivers/windows updates.

Wondering if anyone else has experienced this and if there is a solution as I do like my shiny lights.

Thanks!

Best answer by FiszPL

Check if you have newest firmware on your headset: https://mysupport.razer.com/app/answers/detail/a_id/6091

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3 Replies

FiszPL
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  • FiszPL
  • VANGUARD
  • 7019 replies
  • Answer
  • September 29, 2023

Check if you have newest firmware on your headset: https://mysupport.razer.com/app/answers/detail/a_id/6091

PoshPenguino
  • PoshPenguino
  • Author
  • Insider Mini
  • 1 reply
  • September 29, 2023

update was required, hopefully that solves it. Thanks!

FiszPL
1 person likes this
  • FiszPL
    FiszPL
KilLero4Ek
  • KilLero4Ek
  • Insider Mini
  • 1 reply
  • December 29, 2023

I have pretty much the same problem. My V3 Pro doesn't light up at all. They can only light up when I switch the backlight to “quick effects” or when playing a game with Chroma support. Chroma Studio sees them, but nothing happens

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